Before reporting a problem accessing electronic resources, check this page.

If you continue to experience an access problem, please first verify that you're logged in with the EUI institutional account and ensure you have the necessary rights to access. We also recommend clearing the cache/history of your browser. If you are still experiencing issues, fill out the Access Problem Report Form.

If you have Zotero (both the tool and the extension) installed, ensure that your proxy settings are up to date. See the instructions.